This privacy policy describes how Página Nova Livraria collects, uses, and protects your personal information when you visit or make a purchase from our site. We are committed to respecting your privacy and protecting your personal data in compliance with applicable data protection laws, including principles similar to those found in the General Data Protection Regulation (GDPR) and other relevant regulations.
When you visit our online platform, we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our site, and information about how you interact with the service. We refer to this automatically-collected information as "Device Information."
We collect Device Information using technologies such as:
Furthermore, when you make a purchase or attempt to make a purchase through our service, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers or other payment details), email address, and phone number. We refer to this information as "Order Information."
When we talk about "Personal Information" in this privacy policy, we are talking both about Device Information and Order Information.
We use the Order Information that we collect generally to fulfill any orders placed through our site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our service (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).
The legal basis for processing your personal data depends on the specific context in which we collect it. We will collect personal data from you where the processing is necessary to perform a contract with you (e.g., processing your order), where we have your consent to do so, where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms (e.g., for fraud prevention or improving our services), or where we have a legal obligation to collect and process your personal data.
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use platforms to power our online store—you can read more about how they use your Personal Information by contacting us. We also use payment processors to handle transactions and shipping carriers to deliver your orders. We may also use analytics services to help us understand how our customers use our site—you can read more about how these services use your Personal Information by contacting us.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.
We do not sell your personal data to third parties.
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. However, no internet transmission or electronic storage is ever fully secure, and we cannot guarantee absolute security.
We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period for personal data varies depending on the type of data and the purpose for which it is processed.
You have rights regarding your personal data. Depending on your location and applicable laws, these rights may include the right to access the personal data we hold about you and to ask that your personal data be corrected, updated, or deleted. You may also have the right to object to our processing of your personal data, ask that we restrict the processing of your personal data, or request portability of your personal data. If you would like to exercise these rights, please contact us using the information provided below.
Our service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Our site is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without verification of parental consent, we take steps to remove that information from our servers.
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by postal mail at the following address:
Página Nova Livraria
789 Rua dos Pinheiros, Suite 301
São Paulo, São Paulo, 05422-001
Brazil